Shipping policy

SHIPPING:

FREE On Orders $150 +: First Class Shipping/ Priority Shipping via USPS unless otherwise stated.

Shoes will be shipped without the box!

If by chance shipping costs more than average, it will be invoiced at buyers expense.

Blowout sale offers (25% off and above offers on top of sale items for example) will not be eligible for Free Shipping, you will be invoiced separate prior to shipping if shipping is not calculated at checkout. THIS INCLUDES GRAB BAGS!

Black Friday Sales (July & November):  Buyer is responsible for shipping fees-- if "Black Friday Shipping" is not selected at checkout an invoice will be sent to cover shipping charges. NO EXCEPTIONS

International Orders are shipped at buyers expense beginning at $15, if cost of shipping is more, buyer will be invoiced to cover the remainder. International orders are FINAL SALE, no cancellations or refunds. Lost or stollen packages? Contact your postal service, Rockin Blue Brumby Boutique is NOT responsible and it is up to you to track it down. Please feel free to reach out for assistance. 

*Check and double check your address. If package is sent back it'll be at buyer expense to re-ship. If package is delivered to wrong house, it is buyers responsibility to track down package.

Lost/ Stolen Packages: Rockin Blue Brumby is not responsible for lost or stolen packages. Once package is marked "delivered"  and is deemed lost by you, a claim needs to be filed with the post office as well as ROUTE or Shippo Insurance (see below) If live in apartment building, check with management office. Check with your neighbor if you have not received. If damaged after delivered, buyer is responsible.  For other issues contact local post office. 

Route Shipping Insurance: We encourage and offer Route Insurance to insure ALL of our packages, including First Class Orders. Priority Mail has a base insurance of up to $100 with USPS, additional insurance is provided on ALL orders through Route if selected and purchased at checkout. If needing to file a claim, please email rockinbluebrumby@gmail.com for help and further instruction.  

Holiday Return Policy EXTENDED:

-We will extend or return policy for all Regular priced items. All items purchased between December 10-24th will receive an extension. Returns must be back in store by January 15th, 2019. NO EXCEPTIONS!

We DO NOT guarantee delivery by Christmas

- All Christmas orders need to be shipped by December 19th this is the USPS deadline.  We are not responsible for ship time once USPS takes possession of your order.

MODIFICATION TO PRICES & ERRORS

-Prices of our products are subject to change, prices may change without any notification.

-At times we do have errors on descriptions, prices, & promotions. We have the right to cancel orders and/or change errors.

GIVEAWAYS

-Winners are required to be following @rockinbluebrumby on ALL social media platforms unless otherwise stated. 

-Winners must be in contact with Rockin Blue Brumby Boutique with in 72 hours of being announced or the winning is considered voided.

-Giveaway earnings must be used in one single transaction, multiple transactions may result in void of winnings.

- Giveaway winnings may not be combined with other discounts/promos

Winners are responsible for 100% of shipping costs and will be invoiced. IF invoice goes unpaid within 24 hours, winnings are considered voided. 

 

We appreciate your business and thank you for shopping Rockin Blue Brumby Boutique! 

 

Still have questions? Shoot us an email at rockinbluebrumby@gmail.com or give us a call at (701) 368-0173